Who are we

Go Complain is the trading name of Horsley Holdings Limited, a law firm regulated and authorised by the Solicitors Regulation Authority (SRA). This assures you that our work is carried out to the highest standards practised by UK law firms.

We are located in the Midlands, but work exclusively with online cloud based technology allowing us to deal with cases from all over England and Wales.


What do we do

We are a law firm specialising in a wide variety of both claimant and defendant work. From Road Traffic Accident Claims, to complex insurance fire claims for businesses. We also wish to give people their consumer rights and creating a fair playing field for people who have suffered from poor service or faulty goods and/or services but have had no clear path to redress.


What do we charge

We have a number of different funding options to choose from depending on the type of case. Personal Injury cases are funded on a No Win - No Fee arrangement.

Our Flight Delay and PPI claims are funded on Damaged Based Agreements with a fee of 15% + VAT, which is half the cost of many law firms.

Funding will be discussed at the outset of the claim with our solicitor/ lawyer for your peace of mind.

Next Steps...

For a free and confidential discussion about your claim click the Contact UsĀ Button and complete the short contact form.