How it works

It only takes 5 mins!

We understand that making a complaint is often difficult.  Perhaps, it can only be made using an online system, or involves a lengthy wait on the phone with umpteen transfers and holds to get to the right office, person, or call centre using their automated system. This is not only an administrative nightmare but also time-consuming, frustrating, and often leads to nowhere.

But by registering your complaint for free with Go Complain you get the all the benefits below and the satisfaction that your complaint can be resolved for you with no risk and nothing more for you to do than follow the steps below.

It’s as Easy as 1, 2, 3!

Fill out the Online Form

As soon as you hit Go Complain you can start your complaint. Simply choose your industry and complaint type, fill in your personal details, upload any documentary evidence you have then we do the rest.

Leave it to us to do the hard work

We evaluate your claim, advise you of the next steps and begin the claim process for you. If you make your complaint but still have some documentary evidence to send us, we will need this as soon as possible as we can’t start your case without it.

The verdict

We aim for resolution of a claim as soon as possible, but companies are obliged to respond within 8 weeks at which time you will either receive any agreed compensation direct to your account, or if you do not agree with the outcome have the option to pursue the company through the courts.

  • A low £79.99 fee for consumer claims up to the maximum value of £10,000.
  • No hidden costs.
  • If successful, you only pay 15% on the compensation received.
  • You do not have to do anything other than complete the form.
  •  Most cases we will be successfully resolved within 8 weeks.
  •  As we are a law firm then you will always have the option to take the company to court, 

I used Go Complain!

We understand that making a complaint is often difficult.  Perhaps, it can only be made using an online system, or involves a lengthy wait on the phone with umpteen transfers and holds to get to the right office, person, or call centre using their automated system. This is not only an administrative nightmare but also time-consuming, frustrating, and often leads to nowhere.

But by using Go Complain you get the all the benefits below and the satisfaction that your complaint can be resolved making life easier for everyone.

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Fixed Price

We offer a fixed price of £79.99 for all consumer claims up to the value of £10,000.

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Legal Expertise

We are a law firm so we evaluate your claim from a legal perspective, we know your rights and we have the expertise to handle your case.

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5 mins

Is all it takes to make your complaint. You can then get back on with your life, without the worry of phone calls to make or chase up, emails to respond to, delays or red tape to deal with – all of which needs to be done whilst you are either at work, on holiday or simply busy with life.

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Freedom

We do it all for you – you only have to wait on the outcome. So just sit back and relax, let the frustration melt away and enjoy the time you have saved by using Go Complain.

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Make your voice heard

 

Go Complain, making the companies work harder at what they do – so you don’t have to.

 

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