Pricing is easy

With just two pricing structures

We have one simple pricing structure for complaint claims which works on a flat fee payment upfront basis, so the price you see is the price you pay, regardless of the amount of compensation you may receive.  

For other Legal Services, such as personal injury claims, flight delay and housing disrepair cases, we work on a simple No Win No Fee agreement, which is usually much lower than our competitors.

The tables below show the prices for each service.

Complaint Claims up to the Value of

£ 10,000

Your complaint value is based on the Total Estimated Loss or Costs you have suffered

Go Complain Fixed Fee

£ 79.99

This is the only cost you pay, there are no fees taken from any compensation you receive.

Other Legal Services

No Win No Fee

*Between 5 - 25% dependant on type of claim

Flight delay – No win No Fee 15%

PPI – No win No Fee 15%

Personal Injury – No win No Fee 5% to 20%

Food poisoning – No win No Fee 15% to 25%

Housing Disrepair – No win No Fee 5% to 20%

Go Complain Fixed Fee Complaints

  • £79.99 Fixed Fee and payment up front

  • No disbursements or additional costs

  • The price you see is the price you pay

How to estimate compensation value

As the services are based on the potential value of the compensation that could be received we ask you to consider this at the outset. This is simply an estimate of how much you believe covers your costs for example, overpayment of direct debits or the cost of a product.

As part of our service we will advise you if we believe there is a discrepancy with the value, whether too low or high, as it is our aim to recover as much compensation for you as possible.

Agreement of compensation value

Please note, that it is not always possible to secure damages in the sum estimated, and there may be many reasons for this. For example, a faulty TV which is is a year old, will have wear and tear and so there will be a reduction against the original price paid for the item.

But, if we believe a fair offer has been made, then we will accept this on your behalf. Where we feel that the Defendant is being unfair, then we will advise you of the actions that can be taken.

Disbursement fees

The table below sets out the additional fees and/or disbursements you will need to pay if your complaint is litigated.

If the case is successfully settled without having to go to court, then you will be refunded all of the additional disbursements and fees you have paid.

If the case goes to court and is won at trial as above, you will be refunded all of the additional fees and disbursements you have paid.

Compensation Value

£50 – £300

£300 – £500

£500 – £1,000

£1,000 – £1,500

£1,500 – £3,000

£3,000 – £5,000

£5,000 – £10,000

Court Issue Fee

£25

£35

£60

£70

£105

£185

£410

Trial Fee

£25

£55

£80

£115

£170

£335

£355

Barrister Fee

£150*

£150*

£150*

£150*

£150*

£200*

£200*

Total

£200

£240

£290

£335

£425

£720

£965

* Barristers fees are subject to change.

Personal Injury claims

No win No fee basis.

PPI Claims

No win No fee

15% of compensation recovered from the defendant plus VAT

Disbursements – None anticipated

Flight Delay Claims

No win No fee

15% of compensation recovered from the defendant plus VAT

Disbursements – None anticipated

Highway Claims

A fixed fee of £50

Disbursements – None anticipated

Food poisoning on holiday

No win No fee basis

Housing Disrepair

No win No fee basis

Employment Claims

Our Employment Solicitor can advise you of the payment options that may be available for your claim simply complete the Employment Claim form.

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Make your voice heard

Go Complain, just one site and just one application. Simply make your complaint and get on with your life.

Go complain, making the companies work harder at what they do so you don’t have to.


MAKE YOUR VOICE HEARD